Listen in to our webinar where we explore how ClassPass reviews impact your class utilization on ClassPass! We’ll discuss why reviews are an important tool to grow traffic on our platform, as well as best practices for addressing and handling feedback on ClassPass.
Download the presentation slides here.
This webinar will cover:
* Why reviews matter for any business
* How reviews and ratings impact class utilization on ClassPass
* Key takeaways for how to approach and handle your own ClassPass ratings and reviews
About our hosts:
Cate Donovan is a Senior Account Manager at ClassPass. She is responsible for developing partner relationships in Central markets, including Chicago, Kansas City and St. Louis. She has been at ClassPass for two years. Previously, she worked in advertising as a digital producer for clients including JP Morgan Chase and Chevron. She holds a B.A. from Colby College.
Jenn Ko is a Manager of Partner Success at ClassPass, where she is responsible for maintaining and growing Partnerships in the Northwest. She has been with ClassPass for two years in the San Francisco office and has helped grow the Northwest markets to over one thousand studio partners. Previous to ClassPass, she worked at multiple advertising agencies as a digital media planner on clients including Clorox and StubHub.