It’s increasingly important for businesses to respond to all types of feedback to promote client loyalty and improve their reputation.
Step One: Make your studio a place that your new members want to walk into and look forward to visiting.
Listen in to our webinar where we explore how ClassPass reviews impact your…
It’s no secret that class goers have favorite instructors. How can you spot…
No fitness studio owner wants to see their new clients throw in the towel.
Once you’ve given new clients the grand tour, continue to keep in touch with them via your most powerful tool: email.
The busiest month of the year for the fitness industry is upon us. Here’s how you can prepare to make it the best one yet.
Discover three key things you need to do to cultivate community with your customers.
Our deep dive into why reviews matter and best practices for handling them.
We chatted with ClassPass’ Director of Customer Retention about why every studio owner should prioritize customer retention and what they can do about it.