Celebrating Independence Day is a great way to get members back into the studio during the summer.
Figuring out how to deal with clients backing out of reservations last minute can be a tricky task. With these tips, put a policy in place that protects your business without sacrificing customer satisfaction.
Creating a class schedule is a bit of a science and an art — especially when it comes to the times you decide to offer classes.
An annual fitness challenge helps Sarah Lux unite the community she’s built with her passion for charitable giving.
As amazing as fitness and wellness retreats are—and countless fitness pros swear by them—there are plenty of potential drawbacks you should know about.
What makes a truly great instructor stand out? We ask a few to share their secrets.
You can’t be everything for your client — lasting change has to come from something larger than yourself. Use these techniques to help clients find their own motivation for change.
Help clients renew their commitments to becoming fit and hook some new members by taking advantage of the spring holidays coming up.
Customer service experience and the ability to be friendly, calm under pressure, resourceful and a team player are all qualities to look for in a front desk staffer.
It’s natural to want to say yes and keep members happy, but that should never be done at the expense of setting a bad business precedent.